Shop Management Articles

Shop management encompasses everything from strategic planning to the nuts and bolts of statistical process control. Whether you're an executive, manager, or supervisor, you'll find articles about overcoming challenges and struggles just like yours.

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Sick at Work?

May 15, 2003

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All employees have days at work when they don't feel well. Usually these days are intermittent and can be attributed to a cold or other illness or job-related stress.

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Overcoming organizational paralysis

May 15, 2003

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Paralysis – what a horrible thought. What if you found yourself in a situation in which you had partial or complete loss of motion and sensation in your body?

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Mediating commercial conflict

May 15, 2003

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This article explores some of the aspects of a commercial mediation I performed some years ago. The identities of the participants and the facts of the case have been changed to preserve the participants' privacy and the confidentiality inherent in mediation cases. This case was selected because of the intense emotional feelings that surrounded what should have been a straightforward and rather simple business arrangement. So often it seems that the feelings, emotions, and egos of the participants in a conflict can mean more than the dollars or tangible value involved.

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Siege planning or strategic planning

April 24, 2003

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"Globalization isn't news," said Lawrence J. Kendzior, a partner at Gleeson Sklar Sawyers & Cumpata LLP (GSSC), a privately held accounting firm that focuses on what it calls "middle-market manufacturers." "The news is that it's suddenly impacting companies that have never before been affected."

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Improving the bottom line in automotive applications

April 24, 2003

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The automotive industry is under extreme pressure to improve the productivity and quality of its operations. Tier 1 suppliers especially are being squeezed by a combination of very competitive upfront bidding for contracts and yearly price reductions. One area ripe for savings in most automotive companies is the total cost associated with welding quality.

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Slash maintenance inventory costs

April 10, 2003

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The quickest boost for most organizations' bottom line is finding opportunities for decreasing costs without sacrificing quality. An area frequently overlooked is the inventory of parts kept for maintenance, repair, and operations (MRO).

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Superior Service—Why you need it

April 10, 2003

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Service can make or break a business. Of the top nine reasons consumers give for buying a specific product, eight pertain to the abilities of the customer service system, for example, responsiveness, technical skill, and professional attitude.1

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Drawing on the strength of people

April 10, 2003

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During the recent economic downturn, sheet metal stampers, die shops, and some job shops experienced layoffs and some closed their doors. However, a few stampers have remained profitable despite uncertain economic times.

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A different battlefield, the same strategy

March 27, 2003

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The war in Iraq is giving the world a firsthand look at modern warfare and its latest weapons. Embedded reporters and military experts give us blow-by-blow details and explain strategies, logistics, aircraft, weapons, and other tools of war. While war coverage and weapons have evolved since previous wars, the basic strategies remain the same, and these same strategies have found acceptance in business.

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The Age of Cautious Optimism

March 13, 2003

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When it comes to the economy, cautious optimism is as good as it gets.

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Dealing with worker injuries

March 13, 2003

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This perception that keeping an employee working increases the probability that the employee will return to full duty quickly leads to some really creative efforts that focus on keeping the employee at work and keeping the numbers low.

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Psychology for the tool room

March 13, 2003

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As a consultant for the sheet metal stamping industry, I have had the opportunity to visit numerous stamping plants, die shops, and engineering facilities. One comment I often hear during these adventures is how arrogant or "know-it-all" some of the toolmakers or engineers are.

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Preventing the loss of life and property

February 27, 2003

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The cost of industrial fires can be enormous in terms of fatalities, serious injuries, property loss, revenue loss, and the costs of replacing equipment and repairing or rebuilding facilities.

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Job Satisfaction—Part 3

February 27, 2003

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You've done some deep soul-searching and have a good understanding of why you're unhappy with your job. Now it's time to take charge of your future, to improve your work life and the quality of your life in general.

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Job Satisfaction—Part 2

February 13, 2003

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Something's very wrong. You approach each workday with dread. The ringing of the alarm clock is joined by your groans as you realize that you're heading out for another day on the job. You live for quitting time on Friday and begin the transition to depression mode on Sunday afternoon.

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