Shop management encompasses everything from strategic planning to the nuts and bolts of statistical process control. Whether you're an executive, manager, or supervisor, you'll find articles about overcoming challenges and struggles just like yours.
June 12, 2003
Lean manufacturing is more than a buzzword. It is key to improving a company's floor performance, customer responsiveness, and, ultimately, its bottom line. Yet few manufacturers truly understand what it takes to implement the concept.
May 29, 2003
Equipment leasing—an arrangement in which a business pays for the use of equipment but does not own it—is growing in popularity for many reasons. Benefits of leasing include flexibility, convenience, and protection from having to be responsible for equipment obsolescence.
May 15, 2003
This article explores some of the aspects of a commercial mediation I performed some years ago. The identities of the participants and the facts of the case have been changed to preserve the participants' privacy and the confidentiality inherent in mediation cases. This case was selected because of the intense emotional feelings that surrounded what should have been a straightforward and rather simple business arrangement. So often it seems that the feelings, emotions, and egos of the participants in a conflict can mean more than the dollars or tangible value involved.
April 24, 2003
"Globalization isn't news," said Lawrence J. Kendzior, a partner at Gleeson Sklar Sawyers & Cumpata LLP (GSSC), a privately held accounting firm that focuses on what it calls "middle-market manufacturers." "The news is that it's suddenly impacting companies that have never before been affected."
April 24, 2003
The automotive industry is under extreme pressure to improve the productivity and quality of its operations. Tier 1 suppliers especially are being squeezed by a combination of very competitive upfront bidding for contracts and yearly price reductions. One area ripe for savings in most automotive companies is the total cost associated with welding quality.
April 10, 2003
The quickest boost for most organizations' bottom line is finding opportunities for decreasing costs without sacrificing quality. An area frequently overlooked is the inventory of parts kept for maintenance, repair, and operations (MRO).
April 10, 2003
Service can make or break a business. Of the top nine reasons consumers give for buying a specific product, eight pertain to the abilities of the customer service system, for example, responsiveness, technical skill, and professional attitude.1
March 27, 2003
The war in Iraq is giving the world a firsthand look at modern warfare and its latest weapons. Embedded reporters and military experts give us blow-by-blow details and explain strategies, logistics, aircraft, weapons, and other tools of war. While war coverage and weapons have evolved since previous wars, the basic strategies remain the same, and these same strategies have found acceptance in business.
March 13, 2003
As a consultant for the sheet metal stamping industry, I have had the opportunity to visit numerous stamping plants, die shops, and engineering facilities. One comment I often hear during these adventures is how arrogant or "know-it-all" some of the toolmakers or engineers are.