August 11, 2009
Implementing a customer-focused strategy can position companies for long-term health. A loyal customer will stick with a company through tough economic times, employee turnover, and even the occasional price increase. This article focuses on how integrated customer relationship management tools can help job shops achieve business objectives.
Norton Introduces All New Norton Gemini RightCut Wheels as Best Aluminum Oxide (A/O) Solution for Steel and Ferrous Metals. Norton Gemini RightCut Wheels are Thinner, Faster & Stronger.
Knowing and appreciating the craft of metal fabrication - by Tim Heston
The recipe for precision metal fabrication includes technology and craft. We hear a lot about the technology, but not so much about the craft.
Hands-on information, real-world applications, and down-to-earth practical advice for welders. Subscriptions are free to qualified welding professionals in North America.