August 11, 2009
Implementing a customer-focused strategy can position companies for long-term health. A loyal customer will stick with a company through tough economic times, employee turnover, and even the occasional price increase. This article focuses on how integrated customer relationship management tools can help job shops achieve business objectives.
Norton NorZon® Plus depressed center wheels now utilize a proprietary blend of patented, newest generation Norton SG ceramic alumina and Norton BlueFire™ zirconia alumina abrasives, combined with a high performance bond system for significantly improved grain micro-fracturing. The upgraded line has also been expanded with Norton NorZon Plus Fast Cut™ Depressed Center Wheels, offering the fastest material removal in the industry.
From the Web: Blacksmithing, 3D printing, and an immigration nightmare stymies a shop’s growth - by Vicki Bell
Highlights for fabricators from the past week’s Web articles— Immigration nightmare stymies company’s growth/job creation; imagination an important tool in blacksmith’s arsenal; ultimate use of 3D printing; fabricator gives in many ways; and veterans trade combat helmets for welding helmets.
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