August 11, 2009
Implementing a customer-focused strategy can position companies for long-term health. A loyal customer will stick with a company through tough economic times, employee turnover, and even the occasional price increase. This article focuses on how integrated customer relationship management tools can help job shops achieve business objectives.
See the products TRUMPF will have on display at FABTECH on Nov 11-13 in Atlanta. TRUMPF will introduce a wide array of new products and technologies, including the world premiere of the TruLaser 2030 fiber laser cutting machine, in addition to new laser cutting, punching and press brake technologies, laser marking, laser welding, and power tools. Visit our FABTECH web site: www.us.trumpf.com
The information age of automation - by Tim Heston
These days automation and efficiency are givens. Today, more executives are talking about something that, in the high-product-mix world of metal fabrication, can be incredibly complex. They're talking about information.
North America's leading magazine for the metal forming and fabricating industry, delivering news, technical articles, and case histories. Print subscriptions are free to qualified persons in North America involved in metal forming and fabricating.