August 11, 2009
Implementing a customer-focused strategy can position companies for long-term health. A loyal customer will stick with a company through tough economic times, employee turnover, and even the occasional price increase. This article focuses on how integrated customer relationship management tools can help job shops achieve business objectives.
With over 13,000 installations in 60 countries, Amada is the leader in laser technology. Visit us at FABTECH booth B2503 in Atlanta to witness the latest advances in fiber laser technology and automated bending. Experience how Amada can take your shop’s productivity to an unprecedented level.
The economics of worker retention - by Dan Davis
It's not unusual for a metal fabricating worker to leave one company and go to work for another for a small increase in pay. This, however, may not be in the best interest of the worker, and it sure hurts the company that loses quality talent.
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