August 11, 2009
Implementing a customer-focused strategy can position companies for long-term health. A loyal customer will stick with a company through tough economic times, employee turnover, and even the occasional price increase. This article focuses on how integrated customer relationship management tools can help job shops achieve business objectives.
“I have never had a machine perform as well as the Prima Power Shear Genius. And when you take the reliability of the SG into consideration, there is no comparison.” Jeff Mooney, Altec Body Mfg.
Dropping oil prices and metal fabricating - by Dan Davis
The drop in oil prices is not the end of the world, and it won't be the end of the world for the metal fabrication industry--at least for those not located in Texas, North Dakota, and western Canada.
Hands-on information, real-world applications, and down-to-earth practical advice for welders. Subscriptions are free to qualified welding professionals in North America.