September 11, 2007
By: David Liddle
Sorting through the myriad quality programs and manufacturing trends—total quality management, Six Sigma, lean manufacturing—can be a daunting challenge. Knowing which strategies to use and how to use them can deliver big results in a copper tube production facility.
Is the customer always worth the effort? - by Vicki Bell
You can never have too many customers, or so it’s said. Is this true? What about the customer that has you do all the hard work and takes your well-designed product elsewhere for production? Are you happy to have had their business? Perhaps you can take solace in lessons learned.
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