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Thankful for the people of metal fabrication
- By Tim Heston
- November 19, 2012
So what will I give thanks for? Yes, family and friends top the list, as usual, but I’m also one of those odd people who mentions his day job. Every day, I get to talk to people in metal fabrication. I enjoy conversations with few if any corporate buzzwords. They get to the point. They have great character. And when it comes to the productive economy, they work where the rubber hits the road.
I thought about this when visiting Cambridge Engineering, a maker of heating and air movement systems in Chesterfield, Mo., just west of St. Louis. The company hosted attendees of LeanFab Workshop & Tours, an October event organized by the Fabricators & Manufacturers Association.
One of our tour guides was Bruce Kisslinger Sr. Of the hundreds of shop managers I’ve met over the years, Kisslinger has one of the most memorable job titles: Vice President, Quality, Keeper of the Corporate Culture.
Several minutes into the tour, he put his job title into action. And it wasn’t just promoting continuous improvement initiatives--though he certainly pointed out many of them, including a custom-fabricated cart used to carry all sheet metal parts for a particular unit through welding, painting, and assembly. By the turret punch press and press brakes, workers also had installed what they called an “Education Station,” where certain scrapped parts were placed to educate operators on proper procedures and to troubleshoot problems.
Overall, the company has documented its procedures well, and everything is clean and organized. Nobody hoards tools, and everything has its place. But I’m betting that to Kisslinger, all that is secondary. Early on during the tour, he introduced me to a supervisor in the sheet metal department. “Ask him about his canoeing trips!” Laughter and friendly banter ensued.
To Kisslinger and everyone else at Cambridge, employees are people first, workers second.
Competitive worker pay is a must, but I believe you can’t buy trust. It’s something that’s earned not only through hard work, but also by treating each other not as “direct labor hours,” but as, well, people.
That said, this Thursday, when we go around the table, I probably won’t hear what people are thankful for; it will probably be about whom. I know it’s corny, but when you really think about it, what else do we have but each other?
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The Fabricator is North America's leading magazine for the metal forming and fabricating industry. The magazine delivers the news, technical articles, and case histories that enable fabricators to do their jobs more efficiently. The Fabricator has served the industry since 1970.
start your free subscriptionAbout the Author
Tim Heston
2135 Point Blvd
Elgin, IL 60123
815-381-1314
Tim Heston, The Fabricator's senior editor, has covered the metal fabrication industry since 1998, starting his career at the American Welding Society's Welding Journal. Since then he has covered the full range of metal fabrication processes, from stamping, bending, and cutting to grinding and polishing. He joined The Fabricator's staff in October 2007.
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