The process of flattening rolled sheet, strip, or plate by reducing or eliminating distortions, usually achieved by drawing the material through a series of rolls, which are set to alternately flex the material up and down.
Is the customer always worth the effort? - by Vicki Bell You can never have too many customers, or so it’s said. Is this true? What about the customer that has you do all the hard work and takes your well-designed product elsewhere for production? Are you happy to have had their business? Perhaps you can take solace in lessons learned.
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