December 7, 2004
Wolf Robotics has appointed Andy Garcia as customer support representative for part sales.
This new position was created to assume current parts sales administration and develop relationships with new and existing customers. Garcia also is responsible for developing new strategies and procedures to secure alternative vendors and build the customer service parts business. Other responsibilities include warranty parts, customer scheduling for training and preventive maintenance, spare parts kits, and service-related phone requests.
Garcia has more than 25 years' experience in customer support and 12 years' experience in welding robotics-related parts sales and support.