Selected articles from the March 2002 issue available online:

New machines do not a world-class company make

March 28, 2002

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Buying top-shelf equipment doesn't necessrily make you a top-shelf operation. Much more important is the behavior of the people behind the equipment.

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Taking a look at performance appraisals

March 28, 2002

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If you make continuous feedback part of your managerial style, the annual performance appraisal becomes an affirmation of a positive working relationship.

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Exploring the roll forming process

March 28, 2002

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If trying to improve your roll forming operation, look at the four M's -- machine, materials, manpower, and method. Those four areas hold the key to whatever may ail you.

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That's the Deal - Sales strategies—Part 2

March 14, 2002

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There are a lot of things you can do to cope with slow times. Stop hanging your head, and take a look at some of them right here.

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