October 8, 2012
By: Dan Cruz
How many fabricating shops run a less-than-optimized cutting head just to avoid the downtime of switching out the head? S&B Metal Products, Lakeland, Fla., used to do like that until it got a laser cutting machine that was a better fit for its low-volume, high-mix fabricating jobs.
Is the customer always worth the effort? - by Vicki Bell
You can never have too many customers, or so it’s said. Is this true? What about the customer that has you do all the hard work and takes your well-designed product elsewhere for production? Are you happy to have had their business? Perhaps you can take solace in lessons learned.
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