June 23, 2015
To ensure every employee has a common view of what’s ideal versus what needs to be improved, a few hours of basic lean training can go a long way.
May 28, 2015
The definition of accountability has evolved to mean responsibility with consequences. Ideally, entry-level and other low-level employees should have accountability over the outcomes of their work, but that accountability must be based on objectivity and fairness. Otherwise, an accountability scheme can actually weaken an organization instead of strengthening it.
January 28, 2015
Should you hire people with experience or rookies with good potential? It depends on the situation, but training and developing the inexperienced has become more important than ever. There just aren’t enough people with experience to go around.
January 20, 2015
During this long, slow economic recovery, there’s plenty of churn in the market. Customers are less hesitant to change suppliers to get what they want. In this environment, having insufficient capacity has become very risky.
December 18, 2014
The custom fabrication market is changing as more customers—with a single-minded focus on price—stipulate new performance demands for quality, delivery, service, responsiveness, and payment terms. Should custom fabricators rethink how they are structured and how they operate to offset what could be fatal weaknesses?
November 6, 2014
Morality and fear often drive safety investments. People don’t want to see people get hurt, and they don’t want fines from a terrible accident to put them out of business. But there’s another driver that’s sometimes overlooked: efficiency. Safety is an important part of the foundation for efficiency and operational improvement.
October 22, 2014
It’s no secret—this industry has a tough time finding people, and as demand has increased in recent years, the problem has gotten worse. Just how many people does this industry need to compete, what talents do they need to have, and how can a company attract the best? To address these questions requires realistic planning based not on perceptions, but on facts.
August 28, 2014
Many point to scheduling as one of the most challenging aspects of running a custom fabrication business. Why, exactly? Sometimes it’s the software, but quite often, it boils down to the inputs used to create the schedule in the first place.
July 30, 2014
Scheduling remains one of the most complicated, least predictable aspects of contract metal fabrication. But why is this exactly, and what can a shop do to change this? In this first article in a series, Dick Kallage uncovers the answers.
July 24, 2014
There are four principles to understand about differentiation and the buying factors that go beyond price: They always exist; they have economic value; they vary by customer; and they change with time, because yesterday’s differentiators can be tomorrow’s commodity.