September 5, 2013
In a company with silos, departmental functions rarely interact, and workers within those departments are focused solely on their core assignments. These silos perpetuate inward thinking, turf protection, and subpar results for customers. To improve, an organization needs to tear down these structures.
July 12, 2013
If an organization is looking to streamline its turnaround time—the moment an order is received to the time it is shipped to the customers—it requires healthy communication among employees and, not least, the destruction of silos and fiefdoms.