A process in which material is folded back on itself or over a mating part. This is a multistage forming operation. First, a sharp-angle bend is made ; next, the bend is closed using a flat punch and a die. See teardrop hem, rope hem, and open hem.
Is the customer always worth the effort? - by Vicki Bell You can never have too many customers, or so it’s said. Is this true? What about the customer that has you do all the hard work and takes your well-designed product elsewhere for production? Are you happy to have had their business? Perhaps you can take solace in lessons learned.
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