Okuma America names MP Systems as Partner of the Year

Charlotte, N.C.-based Okuma America Corp., a provider of CNC machine tools, has named MP Systems as Partner of the Year amongst all members of Partners in THINC. MP Systems is a manufacturer and supplier of high-pressure coolant systems used in CNC manufacturing.

In a survey of Okuma distributors, members were ranked on a variety of attributes, and MP Systems’ overall score ranked highest. The purpose of this annual survey is to provide quantified information that enhances both the understanding of past performance and the future potential of the Partners in THINC network.

In addition to earning the top overall score, MP Systems ranked highest in four out of nine specific categories: engagement and involvement with the distributor, product and service quality, responsiveness to service inquiries, and responsiveness to requests for presale support requests.

MP Systems also scored a high overall “awareness factor,” which is included so partners can gauge how much customers know and understand about their products.

Partners in THINC is a collaboration network of more than 50 industry leaders who come together to solve problems and explore new productivity ideas for manufacturers.