Bug-O introduces Live Support Program

Bug-O Systems, a provider of cutting and welding products in Canonsburg, Pa., has launched a Live Support Program. This communication system has three areas of focus: distributor/dealer product support, Send and Show application solutions, and Field Fix user assistance.

The company also offers customized webinars to set up systems, answer questions, and troubleshoot problems. Customers are invited to send samples to Bug-O of work they are trying to do. Company representatives then will analyze the process, test options, and arrange a webinar with the customer to present a solution, as well as provide documentation of the expected productivity and results.